Help and support during the Corona crisis – We are here to help!

The current restrictions to contain the corona virus and the associated uncertainty pose a great challenge to many people. Whether you are feeling lonely, have questions and worries concerning your family. or are in financial difficulties–you are not alone in the Corona crisis.

We are there for you

  • in emergency and crisis situations
  • providing free and confidential counseling over the phone and via our protected online portal
  • in special circumstances also in person
  • as quickly as possible in an acute crisis

Our crisis hotline numbers for children and young people

In Frankfurt

In Frankfurt-Höchst:

  • Phone: 069 / 75 93 672 10
  • E-Mail:

Our crisis hotline numbers for adults

In Frankfurt

In Frankfurt-Höchst:

  • Phone: 069 / 75 93 672 10
  • E-Mail:

In Offenbach:

  • Phone: 069 / 82 97 70 99
  • E-mail:

Please note: Personal on-site counseling

Due to the current health situation, our counseling centres in Frankfurt-Eschersheim, Frankfurt-Höchst and Offenbach will provide telephone and online counseling only until further notice. Personal counseling on site is possible in special individual cases only on request.

We advise you in the following areas

How We Stand Out

Our services are for everybody — regardless of their background, gender, lifestyle, status or religion. on.

Our consultations are confidential.

We have interpreters.

Professionals in the fields of social work, education, social pedagogy and psychology.

Our consultations are free.

Short-term appointments in cases of crisis